PRIVACY POLICY
Hip Cellar Limited is committed to protecting your personal and data privacy. We collect and process only information that we need to administer our business and to provide you with quality service. This privacy statement is in compliance with the Personal Data (Privacy) Ordinance of the Hong Kong SAR. By using this website, you agree to the practices listed in this privacy policy.
The Data We Collect
We request information in several areas of our website, including but not limited to, when you:
submit enquiry forms;
make reservations;
place purchase orders;
enroll in our VIP program;
participate in our marketing programs;
subscribe our e-newsletter.
The types of Data we collect, depending on the specific service you request, including your title, name, email, telephone number, credit card information, information about any purchases you make of our services or products and other information you choose to send us.
In case of your failure to provide the Data as requested from each specific service, we may be unable to deliver you the online services in full.
We may use Personal Information you provided with any of our group of companies, including our parent companies and any of our subsidiaries or commonly-owned companies, to provide a service and inform you about products and services. If you have provided your E-mail address to us to make our products and services available to you, we may send you E-mail.
The Way We Use Your Data
We may use the Data you provided for one or more of the following purposes:
To process your request on making reservations;
To process your request on purchasing our product(s) and service(s);
To confirm your marketing event/program registration;
To process your enrollment in our VIP program;
To fulfil your request when you use our online services;
To contact you regarding your enquiries;
For our own marketing purposes, such as sending you updates on our latest offers and promotions;
For our own reference and record.
We will not share the Data of users with outside party, except to the extent necessary to fulfil your request when using our online services.
We use aggregate non-identifying information about our customers to better design our website. This means that we may provide this information to third parties. However, this information will never identify any single user in particular.
Log Files
We may collect information regarding your IP address, browser type, domain name and access time. This information is used for our own research purposes to administer and assess the performance of this website. IP addresses are not personally linked to any personal information.
Our Commitment to Data Security
Hip Cellar Limited has carried out appropriate physical, electronic and managerial measures to secure the Data we collect online. However, we cannot assure complete privacy & security during any communication between you and us.
You should understand that personal information is disclosed at your own risk, and may be subject to unauthorized use by others. Hip Cellar Limited is not responsible in any manner for direct, indirect, special or consequential damages, howsoever caused, arising from the communication of information to us.
Your Option
We may occasionally send you email updates about our latest products and services. Should you prefer not to receive any email updates from us, feel free to opt out from these services by contacting us directly.
Links to Other Sites
This website contains links to other sites that are operated under different privacy practices. You should remain alert when you leave our site, and read the privacy statements of other websites. We have no control over Data that is submitted to these third parties.
Legal Disclaimer
We may disclose Data when required by law or by court order, or as requested by other government or law enforcement authorities or in cases when we have reason to believe that disclosing Data is necessary to identify or take legal action against someone who may be causing interference with our rights or properties.
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page regularly to ensure you are notified with any changes.
In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.